Rafsan Islam

• Drive technological innovation and manage digital infrastructure to support scalable technical operations within the competitive gaming industry.
• Oversee digital project management and lead a technical team of 80+ personnel.
• Implement operational systems to track and fulfil organisational requirements.

• Direct daily operational workflows and technical resource planning, keeping business strategy aligned with cross-functional project delivery.
• Optimise resource allocation and operational controls to improve workflow efficiency and project scheduling across diverse business groups.

• Managed client relations and the end-to-end sales process for SEO, e-commerce and website development services, across WordPress, Wix and Squarespace projects.
• Handled lead follow-ups, negotiations and project closing; prepared project bids and developed bid strategies.
• Used CRM tools to track leads, pipelines and client communication.

Architected a highly responsive healthcare scheduling platform using Next.js, Prisma and PostgreSQL. Implemented integrated communication protocols using Vonage APIs for secure, real-time notification delivery.

Stack: Next.js, Prisma, PostgreSQL, Vonage APIs

pams-nextgen.vercel.app · github.com/NextGenULAB/pams

Developed a scalable, full-stack learning management system using Next.js, Tailwind CSS, React and PostgreSQL. Integrated secure user authentication via Clerk and structured payment processing pipelines using Stripe. Containerised the deployment environment using Docker.

Stack: Next.js, React, Tailwind CSS, PostgreSQL, Clerk, Stripe, Docker

github.com/rafsan619/lms

Built a full-stack platform using Next.js, TypeScript, Supabase and Framer Motion to handle team registration and secure product code verification for the oraimo × Free Fire campaign.

Stack: Next.js, TypeScript, Supabase, Framer Motion

oraimozcs.zeneticesports.com

Developed and maintained a high-performance esports platform using Astro, Sanity CMS, JavaScript and Swiper.js for dynamic content and interactive UI components. Integrated Zoho CRM for customer and lead management, and Cloudflare for CDN, performance optimisation and analytics through Browser Insights.

Stack: Astro, Sanity CMS, JavaScript, Swiper.js, Zoho CRM, Cloudflare

zeneticesports.com

Engineered a custom RAG pipeline integrating large language models with an external vector database to support accurate, traceable and up-to-date data synthesis. Optimised context retrieval mechanisms to mitigate model hallucinations and improve system response latency.

Context: Large Language Models, Retrieval-Augmented Generation, External Vector Database, Context Retrieval

github.com/rafsan619/rag_qa

Developed the official-facing website for the Bangladesh Badminton Federation using Next.js App Router, React, TypeScript and Tailwind CSS, with a brand identity based on the BBF crest. Built scroll-driven animations and smooth interactions using GSAP with ScrollTrigger, Lenis smooth scrolling and Framer Motion.

Stack: Next.js App Router, React, TypeScript, Tailwind CSS, GSAP, ScrollTrigger, Lenis, Framer Motion

badmintonbd.vercel.app · github.com/rafsan619/badmintonbd

Minor: Bachelor of Business Administration · CGPA: 3.79 / 4.00 · Credits: 142.0 completed · Expected: May 2027

Relevant coursework: Artificial Intelligence & Machine Learning, Big Data Analytics, Natural Language Processing, Algorithms, Data Structures, Digital Image Processing, Database Management Systems, Introduction to Bioinformatics.

HSC 2021: GPA 5.00 / 5.00 · SSC 2019: GPA 5.00 / 5.00